The convenience chain, which has over 2,500 stores across the UK, is recalling a batch of its Heritage Dark Chocolate because the packets actually contain Heritage Milk Chocolate.
As the use of milk wasn't detailed on the item's label, it means the chocolate could be a health risk for anyone with an allergy or intolerance to milk or milk constituents.
People with a lactose allergy can find that if they eat or drink milk they develop flatulence (wind), diarrhoea, bloated stomachs, stomach cramps and pains, stomach rumbling, and nausea.
As such, Nisa is urging anyone who has a milk allergy and purchased its dark chocolate not to eat it, and to return it to the store they bought it from for a full refund.
The affected batch is a 90g bar with a best before date of December 5, 2019.
Your product recall rights
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it's often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full redund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item.
Recently recalled products
- Lidl recalls three types of Pâté with missing use-by dates
- Walkers recalls Sensations Thai Sweet Chilli crisps over fears they could trigger allergies
- SlimFast recalls vegan meal replacement powders because they contain MILK
- Clay mask sold on Amazon and eBay dubbed ‘world’s most powerful facial’ recalled for containing too much MOULD
- Kids’ shoes sold by Mamas and Papas recalled over fears children could choke on tassles
- Pushchair sold by Amazon recalled over fears it could tip over and injure children
- Kids’ slime toy recalled for containing dangerous chemical that causes diarrhoea and harm to unborn babies
- Tesco recalls TWO vegetable dips over fears they could trigger allergic reactions
- Vauxhall recalls 47,000 more Zafira models over a fire risk in the wake of The Sun’s probe
- Chocolate wafers sold at Morrisons are recalled over fears they could trigger allergic reactions
Nisa adds that the products are safe for non-allergic consumers.
Only last week, Walkers recalled Sensations Thai Sweet Chilli crisps over fears they could trigger allergies.
While Lidl recalled three types of Pâté with missing use-by dates.
Earlier this year, sausage rolls and pies from Tesco, Aldi and Nisa were recalled over fears they may contain METAL.
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