Mortified customer spots rude message on receipt after ice in wine request

An employee at a pub has caused quite a stir online after leaving a note on a receipt.

The worker let their emotions get the better of them as they left an additional comment onto the order.

It all happened when a guest at the Cornish Arms in Melbourne, Australia, asked for ice in their wine.

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But it seems whoever had served them was less than impressed with the request.

When they put the order through, they had a comment on their own on request for the ice in the wine.

It said: "Terre Forte Pinot Grigio – ice in it f**king bogans."

Bogan is Australian slang for a person whose speech, clothing, attitude and behaviour are considered unrefined or unsophisticated.

Now the comment sparked an uproar online as people thought the message was slightly inappropriate.

A photo of the receipt was posted on Reddit.

One said: "If you can't do your job without showing basic human respect, you need to find an industry that limits your contact with the public."

Another added: "It's actually meant to be drunk around 10-13 degrees, not the sweltering 25-35+ degrees we get.

"The temperature of the wine affects flavours in a similar way to cheese.

"At the end of the day, doesn't matter what's 'expected' or 'appropriate'. The customer has paid for it and can drink it however they like."

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Others did see the funny side of things though.

One said: "This is absolutely hilarious but also very amateur to leave the notes on the receipt for the customer."

While another simply labelled the server as a "legend".

It comes as the Cornish Arms received a complaint from the customer on July 25, three days after the incident.

The restaurant told 7News: "Staff were spoken to and reminded of their workplace responsibilities and the junior staff member then came forward to management and was very apologetic, not realising it would print on the customer's receipt.

"She has been spoken to and placed on a three-month probation.

"Her comment in no way reflects the values of The Cornish Arms and we will continue to educate and train staff to ensure the business evolves.

"The customer has since been spoken with and will be returning for a meal on us soon."

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