It's a Government voucher to pay for your energy bills. Here is all the important info.
What is the warm home discount?
The warm home discount is a one-off voucher worth £140 that can go towards your electricity bill.
It is not paid directly to you — instead, it is paid to your energy supplier to give you a discount.
The voucher applies between September and March and can also be used towards a gas bill if you have the same supplier for both gas and electricity.
There are two ways you can be eligible for the payment:
- if you get the guarantee credit element of pension credit
- or if you're on a low income and meet your supplier's criteria
You can still apply if you're on a pre-pay or pay-as-you-go electricity meter — just contact your supplier.
How do I know if I am eligible for the discount?
You qualify for the discount if on July 8, 2018 all of the following applied:
- your energy supplier was part of the scheme
- your name (or your partner’s) was on the bill
- you were getting the guarantee credit element of pension credit (even if you get savings credit as well)
This is known as being in the ‘core group’.
You should receive a letter by December 7, 2018 telling you how to get the discount if you qualify.
Your electricity supplier will apply the discount to your bill by the end of March 2019.
If you didn’t get a letter, contact the warm home discount team on 0800 731 0214 by February 28, 2019.
If you're on a low income, known as the "broader group", you could still be eligible.
Your electricity supplier decides who gets the discount – so you will need to check with your supplier to see if you’re eligible and how to apply.
Do this as early as possible as the number of discounts suppliers can give are limited.
You're likely to qualify if:
- your energy supplier is part of the scheme
- you get certain means-tested benefits, which include working tax and child tax credits
Is it different from cold weather payments?
Yes. You may still be able to get cold weather payment or the winter fuel payment.
The cold weather payment is a payout to benefits claimants when temperatures in their area are below zero degrees Celsius for seven consecutive days in winter.
You don’t need to apply for the cold weather payment as it’s paid automatically.
But you can check to see if you can get a payment in your area.
What is the DWP winter fuel payment?
The Department for Work and Pensions (DWP) has a fund for elderly people to claim money towards heating costs in winter.
The winter fuel payment is worth between £100 and £300 depending on your circumstances.
You only need to apply if you have never received it or don't get a state pension or benefits. You can check that you are eligible here.
Check out the Department for Work and Pensions website for more details.
How much has been paid out in winter support?
The Government says it paid more than £40million in winter support across the UK last winter.
Guy Opperman, minister for pensions and financial inclusion, said: “It’s important that older people keep their homes warm during the cold snap and we provide a range of financial support including winter fuel and cold weather payments to enable them to do so.
“We urge pensioners across the UK to check that they and their relatives, friends and neighbours are keeping warm and receiving the support they are entitled to.”
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